Shipping policy
At R&R Collective, we strive to provide fast and reliable shipping for all our customers. Please review our shipping policy below:
-
Processing Time
- Orders are processed within 3-5 business days (excluding weekends and holidays).
- You will receive a confirmation email with tracking information once your order has been shipped.
-
Shipping Rates & Delivery Times
- Free Shipping: Enjoy free standard shipping on all orders of $75 or more (U.S. only).
- For orders under $75, shipping rates are calculated at checkout based on your location and selected shipping method.
- Standard delivery typically takes 3-7 business days, while expedited options may arrive within 1-3 business days.
-
International Shipping
- We currently ship internationally to select countries. Delivery times and shipping costs will vary based on the destination.
- Customers are responsible for any customs duties, taxes, or fees required by their country.
-
Order Tracking
- Tracking details will be provided via email once your order is shipped. Please allow 24-48 hours for tracking information to update.
-
Shipping Issues
- If your order is delayed, lost, or damaged during transit, please contact us at info@rr-collective.com with your order number for assistance.
-
Address Changes
- Please ensure your shipping address is correct before finalizing your purchase. We are unable to reroute packages once they have been shipped.
For any additional questions or concerns regarding shipping, please contact our team at info@rr-collective.com. We’re here to help!